Shipping Policy
Shipping Policy
Last Updated: September 2026
At CNSupplyPro, we help customers source, purchase, inspect, consolidate, and ship products from China to destinations around the world.
Because every sourcing order is different, shipping time and cost depend on the products, suppliers, order quantity, destination country, shipping method, package dimensions, weight, customs requirements, and other factors.
This Shipping Policy explains how shipping works after your products have been purchased in China.
1. Our Shipping Service
CNSupplyPro can coordinate shipping as part of our China sourcing and procurement service.
Depending on your order, we may assist with:
- Supplier-to-warehouse transportation in China
- Product receiving and warehouse handling
- Product inspection and quantity verification
- Product consolidation
- Repacking or package optimization where appropriate
- International air shipping
- International sea shipping
- Express delivery
- Freight forwarding
- Door-to-door shipping arrangements
- Shipment tracking
- Shipping documentation coordination
The available shipping options depend on the product, destination, shipment size, and applicable regulations.
We do not operate an international airline, shipping line, customs authority, or destination-country delivery network. International transportation may involve independent logistics companies, freight forwarders, carriers, customs brokers, and local delivery providers.
2. Shipping Process
For a typical sourcing order, the shipping process may include:
Supplier → China Warehouse → Inspection → Consolidation → International Shipment → Customs Clearance → Local Delivery → Customer
The exact process may vary depending on the order.
Before international shipment, we may confirm:
- Product quantity
- Product condition
- Package dimensions
- Gross weight
- Shipping destination
- Shipping method
- Estimated shipping cost
- Available logistics options
- Applicable shipping restrictions
Where practical, we will provide the customer with the available shipping options and estimated costs before shipment.
3. Shipping Quotes
International shipping costs are normally calculated based on factors such as:
- Actual weight
- Volumetric weight
- Package dimensions
- Number of packages
- Shipping destination
- Shipping method
- Product category
- Declared value
- Fuel or carrier surcharges
- Remote-area charges
- Customs or documentation requirements
- Special handling requirements
The shipping amount shown in a quotation is an estimate unless expressly stated as a final shipping price.
For some shipments, the final shipping cost can only be confirmed after the goods arrive at our warehouse and their actual weight and dimensions are available.
If the actual shipping cost is significantly different from the preliminary estimate, we may contact you before dispatch.
4. Shipping Methods
Depending on the order, we may arrange one or more of the following methods.
Express Shipping
Suitable for smaller and time-sensitive shipments.
Examples may include international express courier services.
Advantages may include:
- Faster transit
- Door-to-door delivery
- Online tracking
Express shipping is generally more expensive for large or heavy shipments.
Air Freight
Suitable for medium-sized or relatively time-sensitive shipments.
Air freight may provide a balance between transportation speed and cost.
Delivery may involve airport-to-airport, airport-to-door, or door-to-door arrangements depending on the service selected.
Sea Freight
Generally suitable for larger, heavier, or less time-sensitive shipments.
Sea freight may be arranged as:
- LCL (Less than Container Load)
- FCL (Full Container Load)
Transit time is generally longer than air freight or express delivery.
Other Logistics Solutions
For certain orders, we may recommend other transportation solutions based on product characteristics, destination, volume, cost, and regulatory requirements.
The final shipping method should be confirmed before shipment.
5. Estimated Shipping Times
Shipping times are estimates rather than guaranteed delivery dates.
Actual transit time may be affected by:
- Supplier production time
- China domestic transportation
- Warehouse processing
- Quality inspection
- Product consolidation
- Carrier schedules
- Flight or vessel availability
- Customs clearance
- Import procedures
- Weather
- Holidays
- Port congestion
- Carrier delays
- Destination-country transportation
- Remote-area delivery
- Regulatory inspections
- Other circumstances outside our reasonable control
For this reason, a quoted transit time should not be interpreted as a guaranteed delivery date unless we expressly provide a w